What is your return policy?

We accept returns within 14 days of delivery for unused, unworn items with original tags. Refunds are processed once the item is received and inspected. Return shipping costs may apply.

When Will I Get My Order?


Orders are typically processed within 1–2 business days. Delivery times depend on your location and the shipping method selected at checkout. UAE orders are usually delivered within a few business days after dispatch.

Do you ship internationally?


Yes. Sol by Smitha ships selected products internationally. Delivery times and shipping charges vary by destination and are calculated based on the order and delivery location.

How can I track my order?


Once your order has been dispatched, any available tracking details will be shared with you by email, SMS or WhatsApp. You can also contact Sol by Smitha with your order number if you need help checking the delivery status.

Can I cancel or change order?


If you need to cancel or change your order, please contact Sol by Smitha as soon as possible. We will try to help before the order is processed or dispatched, but changes or cancellations may not be possible once shipping has started.